johnny
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| 10 Feb 2007 03:50:09 |
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| I tried again last night at 8.30 and again this morning at 830 but still no
connection. I have a long extension lead about 20 metres but I was advised by
an Openreach Engineer at the cabinets last week that it should be ok.
I also have a 25 metre length of ethernet cable in case I need to plug adsl cable
directly into phone socket via micro filter.
Ill keep trying over the weekend various methods of connection before I talk to BT on Monday. |
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Ralphie
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| 12 Feb 2007 03:28:34 |
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| Having problems with connection. I have been up and running for 2-3 weeks. Started yesterday afternoon. Connection keeps cutting out. Anyone else having problems? |
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Maddie
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| 12 Feb 2007 16:39:25 |
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| Still waiting. Work in the area that was holding up supply supposed to be finished. Now I am supposed to have a very convenient fault on my line. If you believe that you believe anything !!!! I'm just about ready to give up now. |
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hblindell
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| 13 Feb 2007 05:22:19 |
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| Thats funny, there is a technical fault on my line as well now. Got the DSL connection but not activated. I have been told it will be by the end of the week.
Haha yeah righto |
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Maddie
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| 13 Feb 2007 08:50:39 |
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| I am supposed to be getting a phone call to let me know roughly how long it will take to fix as they are supposed to be testing my line today. I guess the complaints lady isn't going to commit herself to a date since I have been getting new dates one after the other which pass without broadband since the 25th of last month.
Must be a HUGE fault! |
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johnny
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| 13 Feb 2007 12:46:53 |
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| I am getting really fed up,because I lost my Anytime account Im on pay as you go.
I used BTs email complaint system on sunday so Im supposed to hear from them within
2 working days so hope to get a response on Wednesday. |
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kingswells.guest
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| 13 Feb 2007 15:01:36 |
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| Its soul destroying seeing you guys still having problems with BT. Drop me a note on angkindbg@tesco.net and I'll share some things I did to move my access along. Not guaranteeing success but it worked for me. I cant post them on the open forum, but happy to share to the few on here privately - Johnny, Maddie and hblindell. That e-mail address is part of an old dial up account which I'll be shutting this week. |
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Maddie
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| 13 Feb 2007 16:53:26 |
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| DerbethGrange
Thanks for the offer - have emailed you.
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johnny
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| 14 Feb 2007 04:36:08 |
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| Derbeth Grange,
Thanks very much for your kind offer,I have emailed you too. |
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hblindell
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| 14 Feb 2007 06:02:38 |
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| and me :) |
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kingswells.guest
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| 14 Feb 2007 07:56:28 |
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| Guys - Ive replied but am worried it hasnt gone - its a really flakey e-mail service. If you havent got it by now then pls shout and I'll use an alternate e-mail.
Good Luck
Cheers
Allan |
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wellsider
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| 14 Feb 2007 12:38:40 |
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| Ive got a lot of sympathy for you guys but why oh why did you choose BT?
They have shown complete contempt and ineptitude towards the citizens of Kingswells throughout this whole sorry saga.
In my experience where companies are concerned bigger very rarely means better - your just one of thousands of customers who are generally treated with disdain.
That said I sincerely hope they will get you guys connected ASAP.
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johnny
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| 15 Feb 2007 04:24:09 |
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| Wellsider
can you remind me who you signed up with please |
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johnny
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| 15 Feb 2007 04:26:36 |
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Derbeth Grange
I got your message and replied sameday.
Very useful,thank you |
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Maddie
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| 15 Feb 2007 05:17:04 |
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| DerbethGrange
Thanks - I've done my bit now after four hours on the phone yesterday trying to get through to someone and an hour this morning. My patience has hit its limit.
Told I can't cancel as have to wait for code, but can't understand why I need code when I am not activated. Steam coming out of my ears today!!! |
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Maddie
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| 15 Feb 2007 06:10:58 |
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| Surprise, surprise. Just got through to someone somewhere who told me that I need to phone again on Saturday (huh - who do you get there on a saturday). They will be reviewing the "glitch" in the system then. Oooohhh - gone to a glitch instead of a fault now. Anyway. Tried to cancel. Told that it is the engineers holding it up with their glitch and if I go with any other provider, they will have to go through the engineers as well.
Now will stop as at a loss totally for words !!!!!!! |
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wellsider
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| 15 Feb 2007 07:40:23 |
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| Johnny
I signed up with Demon on the reccomendation of someone at work - so far no problems.
Incidentaly are you folks who are having problems connected to the same Green cabinet.
I m assuming we are connected to the one nearest our homes but maybe I am wrong.
Just looking for a link between you all. |
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Maddie
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| 15 Feb 2007 14:05:04 |
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| I should be the Wellside Cabinet. |
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johnny
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| 15 Feb 2007 15:52:25 |
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| At last,connected tonight at 8.30. there was a lot of activity around the green cabinets opposite concraig gds this afternoon,so that might have been the connecting
team. I will check for speeds later and post. |
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Maddie
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| 16 Feb 2007 06:29:04 |
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| Glad one of us has moved, maybe the rest of us won't be far behind.
hblindell - how have you got on.
I am still no further on. |
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